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U.S. Citizen Services

Unified Webpage for all U.S. Citizen Services Throughout Italy

The U.S. Diplomatic Mission to Italy has developed a single website to provide information to U.S. citizens living and traveling in Italy.

Please follow this link to access the U.S. Citizen Service Italy-wide webpages

The American Citizen Services Unit is responsible for providing services to all Americans within its consular district, whether they are living here permanently or just visiting as tourists. These services include emergency assistance, notarials, reports of birth/death abroad, selective service registration, absentee voting, passport issuance, and more.

Mailing address:
Lungarno Vespucci, 38 - 50123 FIRENZE
Telephone (switchboard): (+39) 055.266.951

U.S. Citizen Services

Emergency Services
Monday through Friday 9:00 AM-12:30 PM (walk-in)

Non-Emergency Services (e.g. renewal of U.S. passports, Consular Reports of Birth Abroad and notarials)
By appointment only. Please schedule an appointment.

Public Inquires
For general inquiries, please call: (+39) 055.266.951 between 2:00 and 4:00 PM, Monday through Thursday, or e-mail: or fax (+39)055.215.550

Federal Benefits
All information on Social Security retirement system and other Federal Benefits are available through the
Italy-wide "Federal Benefits Unit" webpage

Information Video on Florence

Emergency Passports

After Hours Emergency Services

  • If you are an American citizen with an after hours emergency and are within the Florence consular district, please call the switchboard at (+39) 055.266.951. The Florence consular district includes the regions of Tuscany, and Emilia-Romagna (all except the Provinces of Piacenza and Parma).
    SEE ALSO: "In Case Of Emergency" on the Mission to Italy website.